Client Feedback

      You are our business and we want to ensure that we are providing the best service that we possibly can.

      We would appreciate your feedback on what we have done well and what we could improve on.

      We can assure you that your responses are confidential and this information will only be used to improve our services.

      If you wish to remain anonymous, please do not put your name on the survey or provide any additional information that might identify you. This simple questionnaire should only take you a few minutes to complete.

      Thank You


      the form has been submitted

      Client Feedback Online Form

      Q1. Everyone in the firm demonstrated a professional approach:

      Agree Strongly
      Agree
      Disagree
      Disagree Strongly

      Q2. We explained legal and practical issues in clear, simple terms:

      Agree Strongly
      Agree
      Disagree
      Disagree Strongly

      Q3. You were always aware of what was happening in your matter and the reasons why:

      Agree Strongly
      Agree
      Disagree
      Disagree Strongly

      Q4. We kept you fully informed as to costs throughout the whole process:

      Agree Strongly
      Agree
      Disagree
      Disagree Strongly

      Q5. We responded promptly to your phone calls and correspondence:

      Agree Strongly
      Agree
      Disagree
      Disagree Strongly

      Q6. How were you referred to Connolly Suthers?

      Referred by a friend
      Facebook
      Linkedin
      Blog Entry
      Google Search
      Internet Advertisement
      Online Directory
      Print Directory
      Event We Sponsored
      Other (please comment below)


      Q7. What made you choose Connolly Suthers?

      Q8. What do you think your representative at Connolly Suthers did well?

      Q9. What areas did you think we could have improved on?

      Q10. Are there any other comments that you would like to add?

      If you have any other issues that you need help with please select one of the below and we will contact you to arrange an appointment.

      I wish to remain anonymous

      Yes

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      416 Flinders StreetTownsville
      QLD, 4810